Body Worn Video Steering Group

Effectively Handling Police Complaints

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The Effectively Handling Police Complaints Conference comes at a crucial time following the Home Office consultation and the subsequent policy recommendations seeking to modernise the police complaints system.

Effectively Handling Police Complaints Conference 2015


With a focus on transparency, accountability and integrity, this event showcases successful strategies for increasing local resolution rates, improving public involvement in the complaints process and using complaints as a service improvement tool.

Chaired by Jan Berry, Former Chair, Police Federation

Attend to ensure you fully understand the roles of the IPCC and PCCs in the new landscape and take away valuable strategies and new processes to drive efficiencies and public satisfaction in your force.
Speakers include:

Dame Anne Owers, Chair, Independent Police Complaints Commission (IPCC)
Steve Goodier, Inspector and Body Worn Video Programme Manager, Hampshire Police
and Staff Officer to National Policing Lead for BWV, ACPO
Steve Barry, Assistant Chief Constable, Sussex Police
Julia Mulligan, Office of the Police and Crime Commissioner, North Yorkshire and Chair, Association of Police and Crime Commissioners’ Transparency and Integrity Standing Group
Nick Brook, Detective Chief Inspector, Professional Standards, British Transport Police
Jonathan Goolden, Partner and Mark Oliver, Consultant, Wilkin Chapman LLP

Further Information:

Event Homepage

Download the brochure

Copthorne Tara Hotel

Or contact: Naomi Wood –  / 020 7202 0571

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